Privacy Policy

Placeholder legal document — please have this reviewed by a qualified Australian lawyer before publishing. This draft is written to a standard, generic Australian small-business template and has not been tailored to your specific data handling practices or reviewed by a legal professional.

1. Who we are

Pristine Care Australia Pty Ltd (ABN 12 699 677 971) (“we”, “us”, “our”) provides cleaning, electrical and property maintenance services across Sydney, New South Wales. This policy explains how we collect, use, store and protect personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

2. Information we collect

We may collect your name, phone number, email address, property address/suburb, and details about the service you are requesting when you submit a quote request, contact us by phone or email, or otherwise interact with this website.

3. How we use your information

We use your information to respond to quote requests, schedule and deliver services, issue invoices and receipts, and communicate with you about your booking. We do not sell your personal information to third parties.

4. Disclosure of information

We may share your information with staff or contractors directly involved in delivering your service, and with service providers who help us operate our business (for example, invoicing or scheduling tools), solely for those purposes.

5. Data storage & security

We take reasonable steps to protect personal information from misuse, loss and unauthorised access, including restricting access to staff who need it to perform their role.

6. Access & correction

You may request access to, or correction of, the personal information we hold about you by contacting us at Pristinecareaustralia@gmail.com.

7. Contact us

If you have questions or concerns about this policy or how your information is handled, contact us at Pristinecareaustralia@gmail.com or 0464 484 484.