Common questions,
answered.

Submit a quick request through our quote form or call us directly on 0464 484 484. We respond with a clear, no-obligation quote — usually the same business day.

It's entirely up to you. Many clients provide access instructions and are out at work while we work.

Greater Sydney across the CBD, Eastern Suburbs, Inner West, North Shore, Western and South Sydney. See our Locations page for details, or contact us if your suburb isn't listed.

Yes — Pristine Care Australia carries full insurance across our cleaning and trade services.

General Cleaning is a regular maintenance clean covering everyday surfaces. Deep Cleaning is a thorough, one-off reset covering areas like ovens, fridges and grout that a regular clean doesn't reach.

No — our team brings everything needed. If you'd prefer specific products used in your home, just mention it when requesting your quote.

We clean to the standard real estate agents and property managers expect for bond return, but the final outcome also depends on the property's condition and your lease agreement — we can't guarantee bond decisions made by third parties.

It helps lift embedded dirt and everyday staining, but results depend on the carpet's age, fibre type and the type of stain.

Yes — all electrical and plumbing work is carried out by fully licensed tradespeople.

Call us directly on 0464 484 484 and we'll do our best to fit you in as quickly as possible.

Yes — we'll always talk through the job and provide a clear quote before any work begins.